Returns & Exchanges

At Flexnest, we are committed to your fitness journey and want you to be fully satisfied with your premium workout equipment. If your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Equipment

Securely place the item in its original packaging with all included accessories and manuals to ensure it remains protected during transit.

3

Schedule a Pickup

Once your request is approved, our logistics partner will contact you to arrange a convenient time for the doorstep collection of your gear.

4

Receive Your Refund

After our warehouse team inspects the returned item, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing